A targeted approach to building an
effective IT-business strategy

Usability

PinPoint Performance Solutions' range of services helps companies develop software and web applications that meet specific end user needs and leverage business processes for increased performance and productivity. These are the services to develop innovative applications that differentiate companies from the competition and stand out from the crowd.

Every project we work on with our clients examines three fundamental areas to support the design and development of quality software and web applications:

  • The jobs and tasks your end users do
  • Their expected outcomes using a proposed technology solution with their jobs and tasks
  • The barriers end users are trying to overcome to effectively do their jobs and tasks

Knowing this information is crucial in software and web application design. By providing developers with clues as to where they should concentrate their resources and which features and functions should be focused on, the final result is an application that is effective in meeting the objectives of the business process, the needs of the end-user and receives the most buy-in from all stakeholders.

We accomplish this through the following services:

From concept to prototype to deployment, including applications already in use in organizations, we help make the connection between the technology, the business process and the end user.

Types of Clients We Serve

PinPoint Performance Solutions’ clients are not industry specific. We can assist any software or web application company contracted to design and develop an application for a customer looking for a technology solution to fit into current or new business processes. Through this type of arrangement PinPoint Performance Solutions would serve as a third-party support function to augment or expand the capabilities of your software or web application designers, developers and engineers.

PinPoint Performance Solutions can also act as third party intermediary, or user advocate, supporting companies looking to implement a technology solution into their business processes. We will represent your company to the software or web application developers and ensure that the proposed technology solution not only meets the needs of your end users, but aligns with your business processes. The benefit being PinPoint Performance Solutions provides an objective and unbiased viewpoint to project at hand.

Contact PinPoint Performance Solutions today to learn more about our usability services.