user centered design

What User-Centered Design Means to PinPoint Performance Solutions

User-Centered Design (UCD) is a philosophy of investigating the needs, expectations and barriers to which a user must overcome in order for a product or solution to be usable.  Typically, UCD is directed toward interface design in software or web applications.  It is the initial stage of design that takes a holistic approach to developing a quality, usable product or solution focused on the user and their tasks to overcome barriers to performance. continue reading...

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