usability

Usability testing is a process used to measure the ease of which people can use a particular tool or object, be it tangible or intangible such as an online training module, to meet a particular goal.  Typically, the discussion of usability is centered on user interfaces for software and web applications, but usability can also be discussed in context of communications and knowledge transfer via technology.  Usability serves as the basis of PinPoint Performance Solutions’ continue reading...